Name and Details of the Controller 
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
True Performance GmbH
Address: Johanna-Waescher-Str. 5 |34131 Kassel, Germany
If you have any questions regarding the processing of your personal data, please contact us at the contact information provided above.

Collection and Storage of Personal Data and Purpose of Processing
We collect, store, and process personal data only to the extent necessary for providing our website and services. The following data may be processed.

Accessing our website
When visiting our website, your browser automatically sends information to our server. The following information is collected temporarily and stored in log files.

• IP address of the requesting device

• Date and time of access

• Name and URL of the accessed file

• Website from which access originates

• Browser and operating system used

• Name of the internet service provider

This data is processed to ensure smooth website operation, system security, and stability and for administrative purposes.
Legal basis: Article 6 Paragraph 1 Letter f GDPR.

Contact by email or contact form
If you contact us by email or via a contact form, we store the data you provide. For example:

• Name

• Email address

• Phone number

• Your message

This data is processed to respond to your inquiry.

Legal basis: Article 6 Paragraph 1 Letter a GDPR (consent) or Article 6 Paragraph 1 Letter b GDPR (contract initiation).

Use of Cookies
Our website uses cookies. Some are essential to operate the site. Others help us analyse usage or improve functionality. All non essential cookies are set only with your explicit consent via the cookie banner.

• Essential cookies

These are required for the basic operation of the website.
Legal basis: Article 6 Paragraph 1 Letter f GDPR.

• Analytics or performance cookies

Used only after obtaining consent.
Legal basis: Article 6 Paragraph 1 Letter a GDPR.

• Third party cookies

For example when embedding videos or maps.
Legal basis: Article 6 Paragraph 1 Letter a GDPR.

You may revoke your consent at any time through the cookie settings on our website.

Use of Analytics and Third Party Tools
We may use analytics tools such as:

• Odoo Analytics

• Google Analytics

These tools help analyse visitor behaviour. IP addresses may be anonymised. Data may be transferred to servers outside the EU when Google Analytics is used.
Legal basis: Article 6 Paragraph 1 Letter a GDPR.

Embedded content from third parties
Our website may embed content such as:

• YouTube videos

• Vimeo videos

• Google Maps

• Social media feeds

When loading such content, the providers may collect personal data. This only happens after the user gives consent.
Legal basis: Article 6 Paragraph 1 Letter a GDPR.

Data Security
We use up to date encryption technologies and technical and organisational measures to protect your data from loss, misuse, and unauthorised access according to Article 32 GDPR.

Data Retention
We store personal data only as long as necessary for the stated purposes or as long as required by law.
Typical retention periods:

• Business documents: 10 years

• Contract related data: 6 to 10 years

• Applicant data: deleted six months after completion of the process

• Analytics data: according to tool settings (for example 14 months in Google Analytics)

Your Rights under GDPR
You have the following rights regarding your personal data:

• Right of access (Article 15 GDPR)

• Right to rectification (Article 16 GDPR)

• Right to erasure (Article 17 GDPR)

• Right to restriction of processing (Article 18 GDPR)

• Right to data portability (Article 20 GDPR)

• Right to object (Article 21 GDPR)

• Right to withdraw consent at any time (Article 7 Paragraph 3 GDPR)

To exercise any of these rights, please contact us at: support@trueperformance.eu 

Changes to this privacy policy
We reserve the right to update this privacy policy to ensure compliance with legal requirements and to reflect changes in our services. The current version is always available on this website.