Service & Support

1.
Planning and Consulting

From the first idea to the final installation, we guide you through every step of your dvLED project.

Our team evaluates your technical requirements, environment, and workflow to develop a perfectly tailored solution that delivers performance, reliability, and long term value.

With deep industry expertise and a holistic approach, we transform complex requirements into clear, actionable plans.

2.
Technical Drawings

We deliver precise technical drawings for your complete dvLED Display setup, including detailed power layouts and data distribution diagrams.

Our documentation ensures seamless planning, smooth installation, and full compatibility with your infrastructure.

Clear, accurate, and project ready — everything you need to build with confidence.

3.
Supporting Structures

We design and provide reliable supporting structures tailored to your dvLED Display setup.

From custom frames to mounting systems, every solution is engineered for stability, precision alignment, and long term durability.

Our structural concepts guarantee a secure foundation for flawless performance in any environment.

4.
Scenario Implementation

We create customised scenario presets that integrate seamlessly into any network based media control environment.

Brightness, color temperature, gamma behaviour, color space, window settings and much more can be triggered simultaneously with a single command.

Designers and producers receive perfectly tailored setups for specific applications or lighting conditions within seconds, eliminating repeated manual adjustments and ensuring consistent, predictable results every time.

5. Installation

We provide professional, end-to-end installation of your dvLED Display system, ensuring every component is mounted, aligned and configured with precision.

Our experienced technicians handle the entire setup, from supporting structures to system calibration, guaranteeing a flawless result and a smooth, trouble free commissioning process.

6.
Onsite Service

We provide fast and reliable onsite service to keep your dvLED Display performing at its best.

Our technicians diagnose issues directly at your location, carry out adjustments and ensure your system is fully restored with minimal downtime.

Efficient, professional and always focused on getting you back up and running.

7.
Input Signal Infrastructure

We plan complete input signal infrastructures that ensure every source reaches your dvLED Display with maximum precision and reliability.

From signal flow design to bandwidth planning and interface selection, we create a seamless, resilient architecture tailored to your technical requirements.

Clear, future proof and performance optimized.

8.
Repairs

We provide precise component level repairs to restore your dvLED Display to full performance.

From mechanically damaged modules to individual LED replacement, our In-House Service technicians handle even the most detailed work with accuracy and care.

A cost efficient way to extend system longevity and maintain flawless visual quality.

9.
Extended Warranty

We offer extended warranty options that provide long term security for your dvLED Display system.

With comprehensive coverage for key components and priority support, you benefit from predictable maintenance costs and maximum operational reliability.

Peace of mind, guaranteed far beyond the standard warranty period.